DKM One Stop Service|Service-DKM
24 hours online service
DKM supports you with one stop service – excellent and comprehensive service and support – from troubleshooting to precaution and system upgrade. You would get the service and support from DKM headquarters or one of our agents or service centers at anytime and anywhere. We guarantee response you quickly once find your request of service.
  • DKM Service- 24 hours online
  • DKM offers comprehensive service by its expert teams to support customers running the plastic injection moulding production lines well with the shortest response time.
    • DKM Service- 24 hours online
    Pre-sales Services
    Pre-sales Services
  • Give consultation to make it clear that how to start your plastic items manufacturing business.
  • Project audit that contains a comprehensive analysis of your demands to make the whole project clear.
  • Further service confirmation to ensure projects are carried out successfully.
  • Custom solution by selecting suitable equipment accord to your target
  • Feasibility analysis report based on our rich molding experience
    • In the Sale of Services
  • Workshop layout darawings included the water/air/electrical power layout...
  • Machinery foundation guidance & Crane suggestion
  • Optimization drawings by Moldflow software analysis and feasibility report.
  • Schedule report & QC report each week
  • Training at DKM for your technicians
  • Simulated Production Test in continued 72 hours running
  • Lines Commissioning by sending DKM manpower to your site or online service
    • In the Sale of Services
    After-sale Services
    After-sale Services
  • Troubleshooting --quick response, spare parts support, repair service.
  • Precaution--training on site/ online site from basic, progressive and advanced, schedule proactive maintenance, regular Interaction to learn your opinions and suggestions for the optimization.
  • Upgrade(optinal)--hunting Chinese technical engineer , Offer top smart automation software and system upgrade.
    • Agent Service
  • 24/7 Service
    DKM agents or service centers in local would response your calls for service and support immediately.
  • Schedule Proactive Maintenance
    DKM agents’ service team would arrange the maintenance on site in regular.
  • Regular Interaction
    DKM agents would keep interface with you to send the feedback to DKM, and improve our products and service together.
    • Agent Service
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